IMP Fleet
Privacy Policy
IMP Fleet
Effective from
Who uses which data?
Duca, Ion, trading as Ion Mobiliteit Plus, can be reached through the legal notices. IMP Fleet uses identity and contact details, company roles, vehicle data and licences to manage accounts, fleets and access. Your fleet may provide its drivers’ details. Access is limited to authorised roles within the relevant organisation.
Purposes and legal bases
Ion Mobiliteit Plus manages its customer relationship and performs its contract with the customer to provide the account, offers and billing. Legal obligations can require records to be created and retained. Access controls and diagnostics serve the legitimate interest of securing the service. For ride records requested by a fleet, the fleet determines their purpose and applicable legal basis. IMP Fleet processes those records to provide the agreed fleet service.
Contact form
When you write to us, we store your name, company name, email address, optional phone number, subject, message and language in our inbox to handle your enquiry. We also use your email address to limit repeated submissions over a short period. We close an ordinary enquiry after sending the final reply when no further action is outstanding. For spam or a duplicate we record the reason for closure. Ion records the closure date. After six calendar months, he checks for exceptions, manually deletes the ordinary enquiry and also reviews the related business correspondence. A documented legal obligation or specific dispute may justify keeping the necessary information longer. Rides, payments and privacy requests have separate retention criteria.
Rides and location
The app can check location during preparation. During a started ride it records precise GPS points, times, distance and ride details, including in the background with a GPS notification. Stop ends recording. Pending uploads can synchronise afterwards. A recipient with a valid document link or QR code can open the ride document.
Recipients
Vercel hosts the web service. The function region configured for the official website is in the United States. Vercel’s published data processing addendum covers processing on behalf of Pro and Enterprise customers and includes EU standard contractual clauses for the transfers it specifies. Hobby falls outside its scope. IMP will rely on those clauses only after moving to Pro and confirming that the agreement covers the relevant transfers. Contact our professional email address for information about the applicable safeguards or a copy of them. Supabase Auth uses Brevo’s SMTP service for authentication emails. Supabase provides authentication, database and document storage. The primary database is in Zürich, Switzerland. Transfers to Switzerland within the scope of the EU adequacy decision are covered by that decision. Sentry may receive filtered technical errors. During checkout Mollie processes payment details. IMP Fleet stores the offer, consent, amounts and mandate, subscription and transaction references. A separately authorised transmission to Chiron, the central Flemish ride database, sends the required operator, driver, vehicle and ride data.
Retention
Where the Flemish rules for individual remunerated passenger transport apply, the operator and intermediary retain the secured records listed in articles 34 and 35 for seven years. For raw route points, the criterion is whether they are still needed to reconstruct a ride, complete synchronisation or handle a specific dispute. For technical logs, it is the time needed to investigate a fault or security incident. Financial records follow the accounting or tax retention requirement applicable to the document type. Unsynchronised ride data is needed for recovery. When you request deletion, we assess which data remains necessary for legal obligations, shared ride records or a dispute.
Your rights
Contact the professional email address to request access, correction, deletion, restriction or portability, or to object. Ion handles requests and checks identity where needed. Include your account and request. Omit passwords and card details. A personal request does not delete the fleet or other members’ records or cancel a subscription. We respond within one month. If a permitted extension is necessary, we explain the reason within that month. You can complain to the Belgian Data Protection Authority.